COVID-19 Patient Update

COVID-19 Practice Information

We are pleased to announce we have extra safety measures in place during the COVID-19 outbreak.

  • Any patients with covid related symptoms that need a face to face appointment are not seen in practice. Patients with these symptoms are directed to a speciality hub, provided by our partner St Helens Rota. These appointments are booked by your own GP following a consultation.
  • Where possible all consultations are done via telephone consultations/video consultations/website enquiries including E-consults.
  • Nurse appointment sessions have been adapted, patients will be provided with telephone consultations firstly, the nurses will then discuss all options to provide further care in a safe manner.
  • All staff members are wearing disposable PPE.
  • Patients are required to wear their own face coverings if possible.
  • Hand hygiene is promoted and clinical waste bins are available for safe disposal of PPE.

This means:

  • We can minimise the risk of the virus spreading to any of our staff and patients.
  • The dedicated hub has everything in place to see patients with potential or confirmed covid-19 in a safe, isolated and dedicated environment.
  • Patients with other healthcare needs not related to covid-19 will feel safe and reassured when in practice and routine appointments can proceed with safety measures in place.

We thank all our patients for their understanding and support at this time. If you have any questions please contact the surgery.